NEWS
Franchising Code of Conduct
What is a Franchise?
Are you in a Franchise?
What is the Notice of Dispute?
Good Faith
Administration of your Dispute
What is an ADR process?
Costs of the ADR process
Who is the Mediator?
Certificate of ADR Process
Arbitration of your Franchising dispute
The Franchising Inquiry
Franchising Taskforce Submissions
Franchising Code of Conduct Dispute Resolution
Request ADR process
Refer your dispute to an ADR practitioner for an ADR process.
Complainant Information
Enter the Complainant details below.
What is the name of the Franchise system?
(Required)
Is the Complainant, a Franchisee or a Franchisor?
(Required)
FRANCHISEE
FRANCHISOR
Have you lodged another Dispute with this service?
(Required)
Are you lodging MULTIPLE disputes that we will keep together?
YES
NO
What is the first File Number?
(Required)
Tell us the first File No. so we can link them together.
Multi-Party Dispute?
(Required)
Are you a member of a group of franchisees with a similar dispute.
YES
NO
How many franchisees are in the group?
Enter a number ≥ 2
Hidden
MULTI-P ID
Complainant Contact name
(Required)
First
Last
Complainant Contact
Position
Complainant Company
Provide the legal business name. It will be used to look up its registered ABN.
ABN
Australian Business Number
Complainant Email
(Required)
Enter Email
Confirm Email
Complainant Mobile
(Required)
Complainant Phone
Is the Complainant represented by a Lawyer?
(Required)
YES
NO
Complainant Lawyer name
(Required)
Complainant Lawyer firm
Complainant Lawyer email
(Required)
Complainant Lawyer mobile
(Required)
What is the Dispute about?
(a) Nature of Dispute
(Required)
(describe what the dispute is about)
(b) Desired Outcome
(Required)
(outline what you wish to achieve)
(c) Action required to settle the dispute
(Required)
(what you want the other side to do)
Do you have documents to attach and send with the Notice of Dispute?
(Required)
You can attach correspondence, invoices, emails. Whatever helps the Respondent to understand the nature of the Complaint.
YES
NO
Attach files here
Drop files here or
Select files
Accepted file types: pdf, doc, doc(x), jpg, Max. file size: 25 MB.
Respondent Information
Enter the Respondent details below.
Respondent Contact
(Required)
Respondent Contact position
Respondent Company
(Required)
Provide the legal business name. It will be used to look up its registered ABN.
ABN
Australian Business Number
Respondent Email
(Required)
Respondent Mobile
(Required)
Respondent Phone
Is the Respondent represented by a Lawyer?
(Required)
YES
NO/Don't Know
Respondent Lawyer name
(Required)
Respondent Lawyer email
(Required)
Respondent Lawyer mobile
(Required)
Sign and Submit
Is there anyone else who should be sent a copy of the Notice of Dispute?
Add more lines as needed
Person name
Email address
Add
Remove
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Your name
Signature
(Required)
Date
(Required)
DD slash MM slash YYYY
(Required)
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