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Request ADR process

Refer your dispute to an ADR practitioner for an ADR process.

Complainant Information

Enter the Complainant details below.
Is the Complainant, a Franchisee or a Franchisor?(Required)
Have you lodged another Dispute with this service?(Required)
Are you lodging MULTIPLE disputes that we will keep together?
Tell us the first File No. so we can link them together.
Multi-Party Dispute?(Required)
Are you a member of a group of franchisees with a similar dispute.
Enter a number ≥ 2
Complainant Contact name(Required)
Position
Provide the legal business name. It will be used to look up its registered ABN.
Australian Business Number
Complainant Email(Required)
Is the Complainant represented by a Lawyer?(Required)

What is the Dispute about?

(describe what the dispute is about)
(outline what you wish to achieve)
(what you want the other side to do)
Do you have documents to attach and send with the Notice of Dispute?(Required)
You can attach correspondence, invoices, emails. Whatever helps the Respondent to understand the nature of the Complaint.
Drop files here or
Accepted file types: pdf, doc, doc(x), jpg, Max. file size: 25 MB.

    Respondent Information

    Enter the Respondent details below.
    Provide the legal business name. It will be used to look up its registered ABN.
    Australian Business Number
    Is the Respondent represented by a Lawyer?(Required)

    Sign and Submit

    Is there anyone else who should be sent a copy of the Notice of Dispute?
    Add more lines as needed
    Person name
    Email address
     
    DD slash MM slash YYYY
    (Required)
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