Who is the Mediator?
The Mediator is a lawyer or business professional who is NMAS accredited and has experience in the franchising industry. We have 100 mediators available Australia-wide.
The mediator acts as an independent facilitator of the dispute by engaging the parties in constructive discussion towards an agreed resolution. If the dispute is resolved at the mediation, the mediator will assist the parties record the resolution possibly in a legally binding Deed, if required.