We fully administer your dispute to ensure a speedy process to resolution:
- We will assist you to format and send your Notice of Dispute
- Send any of your documents to all relevant parties
- Refer the dispute to a qualified and experienced ADR practitioner
- Prepare our standard ADR process agreement ready for authorisation
- Enable meetings by Virtual Attendance Technology as permitted by the Franchising Code
- Manage the conduct of the ADR process of conciliation or mediation
- Survey parties over their satisfaction with the ADR process when it is concluded