If after 30 days from the start of the ADR process, there is no resolution to the dispute, either party can ask the ADR practitioner to terminate the ADR process, and the ADR practitioner must do so.

Where the ADR practitioner terminates the ADR process, the ADR practitioner must issue a certificate stating:

(a) the names of the parties; and

(b) the nature of the dispute; and

(c) that the ADR process for the dispute has finished; and

(d) that the dispute has not been resolved; and

(e) the reason for terminating the ADR process for the dispute.

The ADR practitioner must give a copy of the Certificate to the Australian Small Business and Family Enterprise Ombudsman and each of the parties to the dispute.